Privacy policy
1. Privacy Policy
The GAGAN Official Online Store Privacy Policy (hereinafter referred to as the “Policy”) sets forth how Kiyo Co., Ltd. (hereinafter referred to as the “Company”) handles personal information in connection with the services provided by the GAGAN Official Online Store (hereinafter referred to as the “Service”).
For matters not specified in this Policy, please also refer to our Basic Policy on the Protection of Personal Information.
2. Collection and Use of Personal Information
i. Collection of Personal Information
When collecting personal information, we will clearly specify the purpose of collection and obtain the customer’s consent before collecting such information through appropriate and fair means.
ii. Purposes of Use
The Company will use the personal information collected for the following purposes.
If we intend to use personal information for any purpose not listed below, we will obtain the individual’s prior consent.
- To fulfill our obligations arising from sales transactions
- For membership management, identity verification, and authentication services
- To respond to inquiries and provide after-sales services
- For payment processing, billing, and the packaging and shipment of products
- To provide points and other customer benefits
- To investigate and analyze the use of the Service
- To conduct marketing research and surveys
- To improve the Service and address technical issues
- To display advertisements and optimize their content
- To address violations of the Terms of Use
- To respond to inquiries, including identity verification
- For other purposes individually specified for each service provided by the Store
iii. Outsourcing of Personal Information
Except where required by law or where personal information is provided to our contractors or business partners within the scope of the purposes of use described above, the Company will not provide or disclose personal information to any third party without obtaining the customer’s prior consent.
iv. Supervision of Contractors
In the course of operating our business, the Company may outsource certain operations and provide personal information to contractors to the extent necessary for such operations.
In such cases, we will select contractors based on established standards, enter into agreements concerning the handling of personal information, and exercise appropriate supervision over them.
3. Requests for Disclosure and Other Inquiries
i. Requests for Disclosure, Correction, Addition, Deletion, or Suspension of Use
If a customer (including an authorized representative) requests the disclosure, correction, addition, deletion, or suspension of use of their personal information, the Company will respond without undue delay to the extent permitted by applicable laws and regulations.
For such requests, please contact us through our inquiry form.
ii. Inquiries
If you have any questions regarding this Privacy Policy, or if you have any questions, complaints, or concerns regarding the handling of personal information in connection with the Service, please contact us through our inquiry form.
4. Disclaimer
The Store and its services do not assume responsibility for the management of members’ IDs and passwords.
If a member’s ID or password is used by a third party due to the member’s negligence, the member’s registered personal information may be accessed by that third party.
Accordingly, members are responsible for the proper use and management of their IDs and passwords and are advised to exercise sufficient caution to prevent errors in use or unauthorized use by third parties.
5. Changes to the Privacy Policy
The contents of this Privacy Policy may be amended from time to time.
Unless otherwise specified by the Store, any revised Privacy Policy shall become effective when it is posted on this website.